The Electra Guarantee
Our guarantee is set out in Section 6 of our T&Cs which can be found here.
We're so confident in the quality of our products, we provide a free, 3 year extended guarantee on all of our blinds. The standard 1 year manufacturer’s guarantee is enhanced by an additional two years cover on your motor and controls, as detailed below.
Scope of Guarantee
|1 Year||2 Years||3 Years|
|Controls & Accessories||✔||✔||✔|
|Fabric & Other Components||✔||✘||✘|
The sensible small print
Our guarantee is simple and straightforward, but it does not apply to wear and tear, natural colour fading, misuse, accidental damage, fire damage, water damage or damage caused by damp conditions.
This guarantee is additional to the statutory rights you have in relation to faulty or misdescribed goods, or services that are not supplied with reasonable skill and care, and does not in any way affect those statutory or other rights of purchase.